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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Beefs & Bouquets page.
Please note that submission of your testimonial allows us to publish the comments onto our site. Thanks....Dave |
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"Jack and his Team provided excellent customer service and advice as I was returning from my Texas to Alaska run. My 1998 Heritage began making "unwelcomed" sounds and I asked them to check my transmission fluid (forgot to bring that hex wrench with me). Jack not only checked the tranny but also crankcase and engine oils -- NO CHARGE! He then rallied a group of mechanices to listed to the engine sounds and concluded the lower end was about to give out. Many thanks to Jack for saving me from a possible stranded situation! YOU GUYS ROCK!"
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| By: Toby San Antonio,TX |
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"My 07 Ultra Classic crapped out on me on the freeway at 120k/h, the tach dropped to zero and all electrical functions shut off, then came on again. Luckily I was near the HD dealership in Chilliwack, BC. I managed to get it there and thanks to Jack Hobek I was back on the road soon. They fixed the problem immediately and at no charge. Thanks again, Jack! "
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| By: Bruce Surrey,BC |
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"I am still having a great time with the Fat boy that I am happy to say that purchased last year from you wonderful people. The holiday last year was great and this year looks even better. Thanks to you all as you have made us very happy, and we look forward to our next purchase,as my wife gets her class 6 license we will return to you place, once again thank you all. "
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| By: Brian Port Alberni,BC |
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"Made the mistake of purchasing my 2009 Heritage Classic at "the other guys" but had good sense to bring it to Mountainview for servicing and upgrades. Jack and the crew to good care of my bike and returned it each time to me cleaner than when I first bought it. Mountainview has gained another lifetime customer. Always a pleasure visiting Mountainview whether just to browse or make a purchase."
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| By: Dave Langley,BC |
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"Friday, June 18th, my son Scott & and I were on our first annual bike trip to Kamloops for Golf and on to Cache Creek. Pemberton and returning to White Rock on Sunday
About 20 miles east of Chiilwack, it began to rain so we pulled over to change into rain gear.Ready to go, I tapped down to first gear, I knew I had a problem. The shift lever threads seemed to be stripped not allowing it to go into first or any other gear.. It was 5PM and raining.
We phoned Mountainview HD ,talked with Jack [Hobek] , the Service Manager and explained our problem. He put us in contact with near by O'Conner Towing who piked us up in 45 minutes and delivered us to Mountainview HD at 6:45PM. There... was Jack and Shawn [Anderson] waiting for us . They normally close at 5:30 PM but stayed open to get us back on the road again by 7:30PM.
I want to express my utmost appreciation for the great service provided ...beyond the call of duty. After having a long day, they stayed open to see that we were looked after and could continue our trip which we had postponed three times because of weather. Thanks again Jack and Shawn for allowing us to have a great weekend. Mountainview Harley-Davidson rocks!!!
Best Regards
Peter"
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| By: Peter Surrey,BC |
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"I broke down in Chilliwack and it was after hours, the dealership had been closed for over an hour and a half.
Jack Hobek was still in service dept and when he came out he saw us in the parking lot.
He helped us fix the minor problem and i was able to get home .
I live in a remote community north of Pemberton and really dont have anyone to turn to to help with when broke down in the Lower mainland.
Jack was late for a function but still happily gave his time to help us out.
I drove down the following week and put my Bike in the shop for a complete servicing.That day he helped us he did not make a sale but he made a loyal customer.
thanks Jack
Cheers
Bruce Simon
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| By: Bruce Bralorne,BC |
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"I made the mistake of buying my bike at Barnes, however I had the good sense to bring it to Mountainview for servicing and to have parts added. Jack and the boys took good care of the bike and when I picked it up, it was cleaner than when I first bought it. Barnes has seen the last of me and Mountainview has earned another lifetime customer."
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| By: Dave Langley,BC |
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"Total experience has been appreciated, Special thanks to Morna, Teresa and Jack....and the gal that sells me all the cloths...Sorry I do not remember her name...but always a pleasure to deal with...
Tom"
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| By: Tom chilliwack,BC |
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| By: Anonymous Chilliwack,BC |
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"This testimonial is way overdue. I first met the gang at Mountainview in 2005 when my husband bought his first Harley. From the first time I walked into the store, I was made to feel welcome and that has continued. I bought my own Harley this year and am enjoying every moment that I get to ride it. The sales team, service and parts guys are great and never make me feel like I'm asking a silly question. I especially enjoy Jackie and Marla - they always remember what you like and are great ambassadors for the dealership. Keep up the good work, Dave and Lori. "
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| By: Sandy Chilliwack,BC |
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" I thank you all for the great deal and service. the 03 fat boy took us on the best holiday ever. Never had a moment worry, ran like a Harley should. We will be in the Abbtsford city and drop in to thank you all.
Tina Pat"
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| By: Brian Port Alberni,BC |
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"I'd like to thank Jack and Barry for their help in getting my bike ready for my two week adventure. On short notice, they brought my bike in their shop before opening time, and were able to diagnose the problems in less than 5 minutes, something my local dealer could not do after having the bike in the shop for three days. Barry fixed the issues, and had me on my way in less than 3 hours. Outstanding service, and I would highly recommend them. Thanks again Barry and Jack. Pleasure to have met you guys."
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| By: Anonymous Calgary,AB |
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"Just want to thank Jack, Grant and Alex in the service dept for outstanding service. When I ran in to an engine vibration problem, Jack immediately sent out their trailer from their shop, picked up my bike and had it on their lift where my problem was taken care of that day. Outstanding.
This is only a small example of the type of service provided to all its customers by Mountainview HD. It is no wonder my wife and friends all have purchased there bikes from them
Thanks MVHD"
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| By: Vic ,XX |
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"Just want to Thank Jack and Alex
Been riding for the better part of 38 years
My wife Paula bought me a new 2006 Heritage Softtail for Fathers Day
In late May I was cut off by a Dufus making a left-hand turn in a corner near the Shop
100 % his fault,,anyways after the dust had settle I had the bike towed to MVHD for repairs
Make a long story short Jack came out and took over::::: and promised me that the Bike would be better than new
Still in shock over the accident My wife and I went home and dealt with the insurance company and waited for the bike
When I got the phone call that the bike was ready (I never once stop in there to see how things were going on the repairs)) I went there and sure enough the bike was better than new and sounded great Jack and Alex had made the bike better than new,,,,I cannot thank Jack Hobeck and Alex Gillies enough,,After picking it up and riding very short trips I took it up to Mt Bake ona Sunday and on the way back I discovered that I only had 500 klms left until the 8,000 service,,I went in on Monday and Jack made room for the service next day Tuesday,WOWW you can not beat that for service
Jack even offer to stick around till 6Oclock for me to pick it up,,,,,, YOU CANNOT AND WILL NOT GET BETTER SERVICE THAN AT MOUNTAINVIEW H-D
THANK-YOU ONCE AGAIN JACK HOBEK AND ALEX GILLIES every aspect of MVHD is 5 star and better"
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| By: Barry Chilliwack,BC |
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"Many thanks to Henry and Jack and the young lady in the clothing department. You took care of all my needs..... new parts were available, took the time to install them right then and there and not charge me shop time.... got some great gifts for the new nephew and goggles so I could see through the rain! Fantastic customer service. I look forward to stopping by again!"
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| By: Sue 100 Mile House,BC |
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"I thank all of you the work that you have done. I was treated well and you have proven to be good for your word. I look forward to many visits and purchases from the people that I trust to get me the part's and service at good prices and the warm greeting's
Thank you
Brian"
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| By: Anonymous Van.Isl,BC |
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"i had a flat tire on my metric bike late saturday night. dave's place was the only bike shop open sunday or monday. he graciously let me use his facilities to get back on the road. took two days because the tire was wrecked but grant found me a tire late on sunday and tom and alex helped me in the shop. monday morning i was on the road. am looking for a harley in the near future and i will be buying from him. thanks alot for the outstanding experience. "
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| By: phil castlegar,BC |
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"We would like to thank you guys for the excellent service. You guys are awesome. We will definately be back for anything we need, The service is worth the ride from the island! Thanks for saving our holiday and fixing our brakes on the spot. Cheers!"
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| By: Jim and Angela Victoria,BC |
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"Excellent short notice service. I would have been stranded out of my home province if not for your quick service when my battery failed. Thanks much. Happy trails."
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| By: Anonymous Red Deer,AB |
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"Good businesses go out of their way to show you how good they are, great businesses - try to get better. From the top, Dave's leadership and customer relationships have made the Chilliwack Dealership an outstanding place to enjoy the rich experiences of the motorcycling hobby. Dave and Lori's talents of getting the right people in the right positions make Mountainview a place you can trust and depend on. After you purchase a bike from Brayden having the expertise and support of Jack, Grant, Bob and Henry at the service desk and Alex, Sean, and Barry amongst others in the shop, you have the support that punctuates the reason Harley-Davidson has been around for over a century. Great bikes, great people, great customer service! As well, Jackie always helps us find just the right gear to go along with the ride. Just the other day to help us out Grant picked up one of our bikes, got it to the dealership to make an adjustment and then got it back to us the same day. They were plenty busy but not too busy to help us out! All that with a smile and a commitment that underscores why we aren't riding any other wanna-be brands. Harley-Davidson is the right bike for all the right reasons and Mountainview Harley-Davidson the best place to start! "
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| By: jim cultus lake,BC |
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"I have the good fortune to deal with MV several times while far away from home and they have always been extremely helpful. This past week I was having problems with my shift lever at the transmission, they brought my bike in immediately and had me on the road in no time... and didn't even charge for the fix up. Excellent service again."
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| By: Lawrence Fort McMurray,AB |
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"I had to travel from the Island to the mainland to get a great deal and excellent service. Mountainview Harley Davidson fit the bill. I made the trip twice to buy and pickup my 09 Road King and it was big time worth it. Brayden was on the ball, making it a very easy experience. But when it came down to a no hassle very accomodating deal, i really can't say enough. Thanks very much! Stew."
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| By: Stew Courtenay,BC |
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"Mountainview H-D is the best there is... I own a 2008 FLSTN which I purchased at a dealership in the lower mainland. I broke down south of Yale on May 24, 2009 with no cell reception or help available to me. After I found a phone I called Mountainview Harley for help. It took a while for me to get to the dealership but Jack and Dave stayed late at the shop waiting for my bike and I to arrive on a trailer, opened the shop to get her in out of the night and got me back on the road a.s.a.p.!!! Jack went so far BEYOND the call of duty and had the techs working on my bike as much as possible in the week following so that I could get her back on time to participate in the Ride for Dad on the 31st of May. I received a call from Jack on May 30, 2009 at 6:00 pm telling me my bike was ready for pick up... Jack came back to the shop later that evening (after hours), opened the shop up so I could get my bike at 8:00pm and rode the Ride for Dad the next morning!!! I have been riding for 27+ years and NEVER have I experienced this type of Quality Service before... Needless to say I am bringing my friends to Mountainview H-D..."
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| By: Sherii Delta,BC |
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"Two weeks ago (May 16, 2009) a friend took me to the dealership to meet the staff. I needed a reliable place to service my harley. Well the day started with an omelette at Cookies, then over to Chilliwack HD....about an hour later I walked out with a new 06 StreetGlide.....expensive omelette. I love the bike. Dave and his team are great. I have recommended you to my friends and will continue to do so. One friend bought his first harley from you about a week ago. Another friend will be bringing his bike to you for service.
The best story though is the help and outstanding service you provided for Sherii. Jack, you went above and beyond....you're the best. Thanks for taking care of us."
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| By: Yvonne New Westminster,BC |
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"I spent the last year and a half looking at motorcycles. This meant numerous visits to various dealers. Mountview folks were always helpful and very pleasant to talk to. Because I am a new driver (even though the grey hairs are no showing) I decided to go used and Brayden hooked me up with an awesome Valkyrie. When it comes time to purchase my next bike I will definately be back. Maybe a RoadKing will be next! :)"
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| By: Anonymous Chilliwack,BC |
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"Having your staff solve a problem for me, which may have been of my own creation, and then not charging me for the effort spent, was a very nice bonus. It will assure kudos for MVHD when ever I see the opportunity, not to mention my resolve to take all my service needs to
MVHD thanks. I also appreciate the time spent answering my "everybody-else-in-the-world-knows" questions!"
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| By: Peter Harrison Mills,BC |
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"I just wanted to say that I had excellent service with these guys! One of the employees even stayed an hour after closing to stay outside with my bike while I went to get bike insurance! Thanks alot guys! Great work!"
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| By: Jaird Cultus Lake,BC |
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"A huge thank you to Jack and his team for getting my 06 wideglide back up and running before the beautiful weather finally hit. Special thanks to Thomas for picking up the bike and sorting out the problem. Cheers to Mountainview HD for the wonderful team including the smiles and hellos at the front who know you by name. Thanks again for the much appreciated service.
Forrest"
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| By: Forrest Chilliwack,BC |
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"Hi Folks
In Service Jack, Barry, Alex, & Grant.. You all have done a great job whenever I dropped in... I will be dropping in again although I live on Vancouver Island. You have always done what needed to be done. And a special Hello to Jackie in clothing... She has managed to help me fill up my saddle bags with every visit I make... She can attest to the fact that I like H-D stuff...
Anyway, see you all again in the summer...
Stu James"
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| By: Stu Sooke,BC |
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"After being treated like a potential terrorist at "Other bike retailers". I went to Mountainview Harley-Davidson. This time, I walk in only to "dream again" I was greeted by Marla & Jackie. They called Dave over. And after a small chat, I felt right at home. Dave introduced me to Brayden. (Now, I'm shaking with excitement) He showed me around and introduced me to All to the Guys at Parts & Service, and Teresa. Next thing I hear from Dave is "You are Approved, Anything You want"
I went and grabbed a cup decafe,to slow my heart.
"What a TEAM of people". Over the next 3 days They helped me put MY ride together. 2008 Streetglide Ani. Every minute after work I was there, asking 1000's of questions. And slowly SMILEY was out the door, going to pick up My Wife, (She new I was out LOOKING at Bikes...) 6 Months later, I'm still Smiling and riding whenever I can.(YES still Married) and she enjoys the King Tour Pak with the back rest. Thanks to the parts and Service Team! My Heartfelt Thanks To EVERY-ONE at Mountianview for EVERY THING They did to get this 12yr old trapped in a 46yr old body Out on the road, screaming in the wind.
All the best to my New Family & Friends!
Smiley ;)"
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| By: Ben Agassiz,BC |
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" MERRY CHRISTMAS Dave , Lori , and staff .
Have a great holiday and we`ll see you in the New Year.
Dave B."
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| By: dave chwk.,BC |
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"Lori, Dave, Harley Staff and All of Jacks Customers -
Jack and I are so overwhelmed with all your kind & heart felt generosity. There are no words big enough to express how greatful we are and blessed to have such wonderful people in our lives. "THANK YOU"
Love
Jack, Michele, Courtney, Mercedes, & Ashley"
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| By: michele chilliwack,BC |
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"As a recent below knee amputee I found myself wondering how I would be able to ride my bike.....should I be looking at a three wheeler or maybe an electric shifter? All of these questions.
All I knew was that I just needed to still be able to ride.
So off to Mountainview Harley Davidson in Chilliwack to see Dave and the gang.
Right away Dave ordered me up an electric shifter and then took me back to see Alex. Of course Alex being the smart guy that he is had already been thinking about myself and my bike and what he could do for me before I was even there to do a deal.
About a week after that day Steve rode my bike out to the shop and Alex, Shaun & Dave spent time with me to see what would be the best way to get my foot sitting in the right spot as well as what they could do with my heal/toe shifter. It didn't take Alex long to figure out what to do. He moved the whole shifter assembly and footboard out about an inch and took my highway pegs off of the engine protectors and added them to my shifter levers so that I would be able to hit the shifter to put it into neutral for the electric shifter.
Well by the time he was finished with my bike I had an electric shifter that works very well but I can also go through everyone one of my gears using my prosthetic foot and leg........so now I have the best of both worlds.
So the end result is that I picked up my bike on September 13th, rode it for about five hours and then rode all day Sunday in a Poker Run (won that too).
This my friends made up for the five months that I was in the hospital and the rehabilitation hospital in Vancouver. I have to say I have not felt that much joy since I got my new leg and was able to walk again.
I cannot thank Dave and Lori enough for their generosity in getting me back on my bike......and to Alex, you are the best. To the rest of the front end and shop staff you are so kind to be so helpful.
You guys are best and please don't ever stop being the caring bunch that you are.
Thanks & Love to all,
Marcia Thomson"
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| By: Marcia Abbotsford,BC |
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"This is just a note to thank Jackie her assistant (I hate that I am soooooo bad with names) Alex and Grant in service I just don't know where to start the one way to explain is to say my family could not have treated me any better These people were amazing they went far beyond what anyone could ask of friends let alone a retail out let. Please convey my appreciation and know I dont shop anywhere else for Harley Davidson products. Larry (wheel chair to cane ) Hemphill
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| By: Larry Langley ,BC |
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"Just want to say thanks for saturday,had a great time hope you make it a yearley thing "
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| By: andrew chillilwack,BC |
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"Dave and Kyla went out of their way to get my bike shipped out so my wife could see it before her passing. The sale and service has been great. Jacqui, Marla always there to help on the clothing end of things and Erica was great to deal with on the finance side. Jack the the service team are knowledgeable and helpful. Chilliwack Harley Davidson care about the people who ride their bikes and for that I am truly grateful."
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| By: Don Chilliwack,BC |
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"Well it is probably my own fault,karma you could say. Friday afternoon my friends bike broke down and I was teasing him about it, well Jack and the service group went out of thier way, over and beyond, managing to fix his bike and having him on the road before the end of the work day, great job. Here is where the karma kicks in, Saturday morning I was going to go for a ride, wouldn't you know it my bike was broke, once again the crew at mountainview, on a busy Saturday, were able to come pick up my bike and repair it before the end of the day, so Sunday here I come, the weekend was not a total loss. Thanks to everyone at Mountainview for another outstanding job, you guys/gals are definatly #1,great job."
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| By: Vince chilliwack,BC |
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"Dave I wanted to commend you on a team that you and everyone included should be very proud of!!! I have been a regular customer for two years now and everytime anything ever comes up, your staff truely amazes me! The service, and help that I get when I walk in your business should be a model for all businesses. With that said it makes me proud to say where I deal with all things bike related. I am always the first to bring others that don't deal with Mountain View here to see first hand how a customer should be welcomed and made to feel at home.
Jack is THE MAN!!! Never one to let you down. I cannot believe how he always seems to find a way to make it work!
Shawn....Wow this guy is not only a great tech but makes you feel like your bike and you matter to him. Always willing to go the extra mile!
The girls up front are the greatest, always staying late to help me out, and the ones that make you feel at home when you walk in.
There is not a single person that doesn't say "HI Rick" when I walk in. How great is that!
Everyone at Mountain View HD should be proud of themselves! You are fortunate to have such a staff! Well done Dave!!! Don't ever lose what you have!!!
Thanks everyone
Rick "
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| By: Rick chilliwack,BC |
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"Wow the service is great!! I pulled up after a nice long sunny ride out to Harrison Mills last week.... thinking I should check the oil. I walked in asked for a price quote to change the oil and the next thing I knew I was in and out within 1/2 hour with no appointment. The service and advise that I received regarding my regular servicing was the unbelievable. What a great bunch of guys and the knowledge level from Henry, Jack and Bary... you guys have won my heart. When was the last time you were able to watch your ride being serviced first hand. Sorry guys about my chirping alarm... it's a warning that my baby was crying out for me. Will see you all on my next sunny trip. Take Care and remember to ride safe and keep your knees to the wind."
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| By: Anonymous Abbosford,BC |
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"What a great experience buying a new bike should be. The staff at Mountainview certainly enhance that. Up untill my visit to Mountainview I was dissapointed with the attitude of the 'bigger' dealerships who quite honestly made me feel like THEY were doing me the favour selling me one of their bikes. I live in North Vancouver with 2 larger HD dealerships a lot closer to home than these guys. Without doubt, I am more than happy to drive the distance to receive the customer care and appreciation that all the staff showed me, in clear and complete contrast to what I had experienced to this point. Thanks in particular to Kyla and Erica...the other guys should send there staff to you, they might learn a thing or two about customer care....:)Del "
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| By: Del North Vancouver,BC |
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"Mountain View Harley Davidson is more than just a dealership. It goes way beyond just selling bikes. Every staff member there exceeded what my expectations were, and still are when it comes to Customer Service. Selling me my 2007 Road Glide wasn't the end of the sale, it was the beginning of a relationship. From the first time I sat down with Bob to discuss my riding style, right up to deciding on new gear with Jackie, the team at Mountain View have been great. If I have a question, or was looking to add a few little goodies to my bike, Jack or any one of the Techs in the back were always willing to offer up ideas with my best interest in mind. Especially Shawn. The staff at Mountain View are the reason this dealership has won another award for best service in Canada. Ride On."
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| By: Paul Chilliwack,BC |
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"Hello Dave,
You have a definate "gold star" lineup of staff! My husband had the liner from his leather jacket stolen while enjoying a Canucks game in Vancouver. Being that his jacket is only a year old we figured we could just replace it. We were dissapointed to learn that we could not purchase a replacement liner as they were unavailable. Knowing how often my husband rides and how much he enjoys his motorcycle, Erika worked diligently to try and get a replacement (without our knowledge). She presented it to my husband yesterday when he stopped in and definately made his day! Thanks so much Erika for going the true extra mile!
Shaye Hodges
Chilliwack, BC"
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| By: Shaye Chilliwack,BC |
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"Hi Dave,
I sent an email today regarding my husband and his jacket liner being lost and then replaced. My mistake, it was Jackie who went out of her way to get a replacement for him and I had thought it was Erika. However, as I said in my first email you have got a great line up of staff! Please be sure to pass on our appreciation to Jackie.
Kind regards,
Shaye Hodges"
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| By: Shaye Chilliwack,BC |
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"My first experience with a motorcycle was at about age 5 when my uncles put me on an old bike and pushed me up and down the driveway at my grandparents house. I have fond memories of that experience and have been in love with motorcycles from that day forward.
One day I found myself sitting in a friends car outside HD of Chilliwack telling him I would not go in becuase I knew I could have to buy one if I ever stepped inside the door. Well he out lasted me and I went in, two weeks later I was the very proud and excited owner of a 2005 Roadking Custom. My wife didn't want to ride with me for the longest time and then one evening after dinner I said I was going out for a ride and she said that she would like to come. We got about 5km down the road and she said that she had forgotten how much she enjoyed riding.
We went on a few road trips over the next year and a half and one day my wife says that I need to deal with her comfort while we are riding down the highway in Washington so I take my cell phone out of my windshield bag and call the Chilliwack shop and order a new 07 Ultra. I hang up the phone and tell her I dealt with it and she says good.
We take delivery of the new bike and put on 17000km on it before getting a new 08 Anniversary Ultra.
I have to say that the entire staff at the Chilliwack shop are great to deal with and while some shops talk about after sales service and support Dave and his staff actually deliver it.
Few companies provide the service and comitment to their customers that Mountainview Harley Davidson does.
Thanks again for everything that you guys do!
Russ
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| By: Russ Chilliwack,BC |
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"Bought my second Harley from Kyla and Bob. Service and attention to details second to none. I could have gone to Langley but when customer service is this good why go anywhere else. As a first time rider on a bike my wife was very nervous. Jackie had her kitted out with all the required gear in no time and encouraged her by saying "go..enjoy the ride". And that we did. Is it any wonder the dealership won the gold standard award?? Go..visit the store and find out what customer service is really all about."
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| By: Marc Rosedale,BC |
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"Latest round of events concerning my bike gave me time to spend with a lot of your staff, right from front door to back door (except Dave you're very seldom around- lol). The service that I have received from all of these people, from the time that they've personally greeted me as I come through, to the service that I receive from each and every one of them has been wonderful. Your service department always seems to make time for any concerns that I have with my bike and seem to be able to fit me in on very short notice, in a timely manner. This all makes me feel kind of special. The only other people that have ever laid wrench on this bike is when I've been on a trip and out of reach of you, oil change, etc. If there was a complete major breakdown,I would package it up and send it to you for repair...as this is the great type of work that I receive from your shop. I just want to acknowledge the care and attention that I am receiving from all of your staff, especially the maintenance. It is hard to say without picking any special person out as they all treat me equally, but I guess I would have to give Alex a special thanks; since Alex is doing the work on my bike (which I have asked for because he is the one who knows my bike the best), each one has their own little quirks. It appears that your staff are quite communicative amongst all departments because they all seem to know what is going on with anything that I've needed work done on; which only helps the knowledge of your staff to help other customers.
W. Ronald Moore (Smokie)
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| By: W. Ronald Chilliwack,BC |
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"A big thank you to Super Dave and the gang at Chilliwack HD. My 2008 FatBoy was delivered from the dealership to my home in Surrey same day on a Saturday evening of a long weekend, now that is what I call service !! I look forward to a long lasting relationship with the folks at Chilliwack HD.
-from Dave @ H-D of Chilliwack - thanks for the kind words Steve. "
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| By: Steve S. Surrey,BC |
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" COMING FROM COMOX EVERY YEAR FOR A RIDE WITH OUR OLD BUDDIES, WE HAVE NEEDED HELP ON TWO TRIPS. YEAR BEFORE LAST WE HAD A SCREW IN OUR FRONT TIRE AND THE SERVICE MANAGER, JACK GOT US IN THE SHOP RIGHT AWAY AND FIXED THE FLAT TIRE EVEN THO THE SHOP WAS BOOKED SOLID. THIS YEAR WE CAME TO THE POKER RUN WITH CARB PROBLEMS AND JACK WAS ABLE TO SHOEHORN US INTO A FULLY BOOKED SHOP AGAIN.
IT SEEMS THAT WHEN EVER WE NEED HELP, YOU GUYS ARE READY, WILLING, AND ABLE TO SURPASS EXPECTATIONS AND COME TO THE RESCUE.
I DO NOT THINK THAT I HAVE EVER HAD BETTER SERVICE FROM ANYONE, ANYWHERE, FOR ANY THING OR SERVICE OF ANY KIND! NOT JUST A BIKE SHOP, BUT ANY PLACE I HAVE SHOPPED FOR PRODUCTS OR SERVICES. I AM IN THE AUTO PARTS FIELD MYSELF AND KNOW AND RECOGNIZE THE BEST WHEN I SEE IT.
JACK, YOU AND ALEX AND ALL YOUR STAFF REALLY GO ABOVE AND BEYOND FOR EVERYONE, AND THAT'S THE WORD ON THE STREET TOO.
THANK YOU FOR ALL YOUR HELP, PAST AND FUTURE.
RIK AND BRENDA KARDERA "
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| By: RIK COMOX,NL |
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"My son and I were recently on a road trip which took us through Alberta, British Columbia and Washington state. Me on my 83 shovel and he on his 96 Dyna. As we crossed the border from Washington back into BC at Sumas, my son encountered some problems with his Dyna so we decided to stop at Chilliwack HD to see if we could get help. Being an old shovel rider, I lost my faith in Harley Davidson franchises many years ago and didn't expect much. But wanted to let you know that the service we received from Dave and his service staff (Barry and Alex) was second to none. They immediately acknowledged we were on a road trip, got the Dyna straight into the shop, got the work done and got us back on the road within less than 2 hours of walking in the front door on a busy Friday afternoon. Thanks guys, you've given me renewed faith in HD service. Hope others are following your lead.
Darrel and Travis"
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| By: Darrel Calgary,AB |
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"As the Director of the Fraser Valley HOG Chapter I would like to say the "biggest Thank You" to Dave, Lori and all of the staff there for their awesome support that they give to our Chapter.
This chapter has never known such generosity from the dealer and backs us 100% on all of our fundraising events.
Most of our chapter members have bought their bikes from Harley Davidson of Chilliwack and are very satisfied with all aspects of the sale and continued purchases for that bike after the sale.
Thanks again all, you are great!
Marcia
FV HOG #9023
Chapter Director"
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| By: Fraser Valley Chilliwack,BC |
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"Love the past service and parts experience over the last four years; finally got to purchase a new bike from you, and great experience in all counts....."
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| By: Robert Chilliwack (Sardis),BC |
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"Please hang on to Shawn the wrench, awesome & Jack the Service Advisor truly commtted to the customers satisfaction. I have not dealt with all the staff yet, but it is always a pleasure dropping in at your store. A very satified customer. Steve Rath"
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| By: Steve pitt meadows,BC |
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"Wow, always dreamed of owning a new Harley but I didn't know the buying experience could be so much fun!! Great atmosphere and service all around. Thanks Dave and gang!"
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| By: Chuck Chilliwack,BC |
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"Had a Bad day at work today, so to relieve tension I went to my happy place.....some call it HD Chilliwack.
Bought my 04 Fatboy from the other guys, and had some service issues so decided to check out the guys in the Wack. Been there ever since, The caring attitude of the staff soon made me feel like I was part of the family. we've since purchased my wifes Sporty and my son's Buell from Bob, all the chrome Henry can find for the Fatboy, enough t-shirts from Jackie to fill 2 closets and can further add we'll never go any where else. to Dave and his staff thank-you for making our Harley experience the best it can be. "
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| By: Ron Chilliwack,BC |
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"Thanks for the Great night with THe Wild Hogs"
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| By: Barry Chilliwack,BC |
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"Shopped around after taking the Vtwin course for my FIRST bike. Walked away from other Bike Dealers because got the brush off from sales staff I believe because I'm female.So you got me as a customter, Bob was Great everything well explained and MOST important to me, was (IS) respected as a customer without the gender thing getting in the way.
Yup as Dave has said...HD..CHWK...is home for me...
Thanks for going the extra mile..!!!!web site looks GREAT..!!!! Theresa Walsh (((my friends call me Teri))"
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| By: Theresa Chilliwack,XX |
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"Hi Dave & Lori: Just a note to thank you for the movie last night. It was a great experience with all our fellow hog members. Congratulations on becoming sole owners of the Harley Davidson operations in Abby & Chwk. Doreen and I both recommend your store to all who are interested in HD. Good luck in the future with both family & business.
Lloyd & Doreen"
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| By: Lloyd Deroche,BC |
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